Ticket Terms & Conditions / Disclaimer


By purchasing tickets through Enchanting Media, you agree that you shall not hold Enchanting Media liable for any damages, injuries or death stemming from an act of God, terrorist attack or other such occurrence happening at a concert or event. Enchanting Media will assume no responsibility for any damages incurred by your attendance at an event. Your attendance at such event is voluntary and will in no way hold us responsible for any claim arising from your attendance


Cal Expo gladly accepts Mastercard and Visa and cash at the door the day of the event. Tickets online can be purchased with Visa or Mastercard, you can print the ticket and bring it with you or show it on your smartphone. Ticket prices do not include any processing fees. Tickets are not guaranteed until processed. All ticket orders will be processed within 24 hours of the time placed. We will contact you at any time with any problems. Our third-party processor (see Third Party below) protects your information with our secure socket layer server provided by ticketspice.com. All sales are final.


Ticket holder voluntarily assumes all risks in attending the event, whether occurring before, during or after the event and releases Enchanting Media and/or the venue and its agents from all related claims. Ticket holder grants permission to utilize the holders image or likeness in connection with any photograph, video or other recording means for transmission, broadcast or promotional use on any media.


By redeeming the ticket, you hereby acknowledge your permission to use your picture for all media, including, but not limited to: the internet, television, video screens, and elsewhere. You hereby waive all residual rights or claims that might arise from the use of your picture or likeness for any purpose at any future date.


As our guest, you are required to comply with our safety rules and are cautioned to heed all warnings from Enchanting Media and the associated venue. By accepting admission with this pass, you agree to release Enchanting Media from all responsibility for any loss, injury or damage which you may suffer, accepting any loss, injury or damage caused by our reckless, willful or grossly negligent acts.


Parking is handled by Cal Expo and Enchanting Media does not collect and/or make any money off of parking. Please follow all of Cal Expo rules and regulations for parking. Please pay attention to posted signs and other information Cal Expo provides. Here is Cal Expo’s site for Map and Directions and information on parking: http://calexpo.com/general-information/map-directions/

Collection of Information

By redeeming the ticket, you hereby acknowledge your permission to be contacted by phone, text, email or mail. Enchanting Media takes your privacy seriously. Ticket holder agrees to allow Enchanting Media to share their information with exhibitors, vendors, assignees, and companies that are part of the event you attend and or advertise with Enchanting Media. You agree to allow these Enchanting Media affiliates to email, mail and/or text you for advertising purposes. In case of abuse please contact Enchanting Media and the persons/company to be removed from the list. If they do not comply please let Enchanting Media know and we will take action in contacting said company. By.


Third Party


Cal Expo uses a third party website for ticketing with their own privacy policies. Credit card processing online is handled by a third party and Enchanting Media is not responsible for their systems. Enchanting Media does not collect credit card information but we do collect the bride’s information.




If your event happens to be canceled by the venue for any reason, the venue will take care of any reticketing or rescheduling necessities. Please contact us if you need assistance with the rescheduling. If your event is canceled with no rescheduling or reticketing possibility, we will happily provide you a credit for the amount of your ticket purchase to a future show minus any applicable shipping and service charges.